Long-Term Care Referral Registry

The Oregon Department of Human Services (ODHS) requires referral agents who are paid for their services to register every two years.

What referral agents do

Referral agents help you and your family find the right licensed care setting. These settings provide housing, medication support, personal care such as bathing and dressing, and other services tailored to individual needs. Agents may assist with placement in:

  • Residential care facilities
  • Assisted living facilities
  • Memory care facilities
  • Adult foster homes
  • Nursing facilities
  • Medicaid contracted facilities
  • Continuing care retirement communities

What you should know about registration

  • Agents must register with ODHS before they offer placement services.
  • Registration supports transparency and accountability.
  • Agents must follow state rules and standards.

Registration confirms that a referral agency has met Oregon's requirements and is authorized to operate in the state. While this is not a professional license requiring an exam or specialized training, the certificate of registration serves as official recognition that the agency complies with Oregon's rules for long-term care referral services.

You can also get free help directly from Oregon's Aging and Disability Resource Connection (ADRC). ADRC staff can:

  • Offer counseling to help you understand your options
  • Share the Long-Term Care Planning Toolkit
  • Guide you to care settings that match your needs

Visit the ADRC website to learn more.